Make your gift extra special and use our FREE VideoGRAM feature to make your own personalised video greeting into an eGift Card ready to present to put a smile on the face of your loved one.
VideoGRAM
Add a personalised video to a eGift Card!
Since 1999.  INSTANT Gift Experience vouchers valid for 15 months with FREE exchanges
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Frequently Asked Questions

What is your refund policy?

We are happy to make a 100% refund less any express shipping or packaging charges on non-expired open-dated vouchers bought directly from Golden Moments within 14 calendar days of placing the order, subject to written notification by post or email. After which but before expiry date refunds are subject to 25% administration charge, with a minimum charge of £15. Refunds are always made to the person who purchased the voucher or item, and if originally paid by credit/debit card or PayPal, the monies will be refunded to the same account.
Please note some products, such as personalised items, may not be eligible for a refund.
This refund policy only applies to vouchers purchased directly on our website. If you have purchased your voucher through another website, you may need to contact them directly for information on their refund policy.

Frequently asked questions
Here you can find help on things like exchanging and upgrading your vouchers, delivery times, bringing spectators, corporate sales and much more. View all of our FAQs here
Reviews
Thames Dinner Cruise For Two My partner and I went of this cruise and all I can say is BRILLIANT!

The staff on board were really helpful and the food during the cruise was brilliant.

I'm hoping to go again soon with some of my friends and make a day of it in London.

THANKS Sarah

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