Make your gift extra special and use our FREE VideoGRAM feature to make your own personalised video greeting into an eGift Card ready to present to put a smile on the face of your loved one.
VideoGRAM
Add a personalised video to a eGift Card!
Since 1999.  INSTANT Gift Experience vouchers valid for 15 months with FREE exchanges
Corporate Activation

Frequently Asked Questions

Your voucher has already been activated

Oops - it seems like you've already activated your voucher in our system before...there's no need to panic!

If you have activated your voucher recently, you should be receiving an email within 3 working days from the date of your activation.

If you activated your voucher more than 3 working days ago, please check your spam or junk email box as sometimes our emails end up in there.

Please do let us know if you haven't received contact from us and it's been more than 3 working days since you've redeemed your voucher. Don't forget to tell us your voucher number when contacting us so we can help you quicker.

Frequently asked questions
Here you can find help on things like exchanging and upgrading your vouchers, delivery times, bringing spectators, corporate sales and much more. View all of our FAQs here
Reviews
Two Night Romantic Hotel Break for Two including Breakfast Thank you Golden Moments for letting me have a great Easter with my partner!

With the long weekend away, we thought we'd go to Edinburgh and relax. It was great! Melanie

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